As part of the Company’s vision to maximise the quality of service that can be delivered right across the supply chain, Premex Services is investing in leading edge e-services technology that will benefit not only its customers, but its customer’s clients as well.
Premex Total is a new online service due to be launched in 2008. The core of the system is a new case management system that provides for:
- Online case tracking to review case history and current status.
- Online nominations and instructions
- Access to nominated Experts’ CVs
- Ability to view and upload reports
- Ability to receive appointment notification, often within the same day as the receipt of instruction.
Apart from the obvious benefits to instructing parties of reduced case durations, less administration, and a much simplified process, Premex Total has a number of features that will provide benefits for injured parties. These include:
| Feature | Benefit |
|---|---|
| On-line or SMS text confirmation from IP that the appointment is suitable or not |
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| On-line directions to appointment with travel times, parking and public transport information etc |
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| Ability to print MCF |
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| Option to complete Pre-medical Questionnaire on-line |
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| On-line video on the examination purpose and process |
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As with all on-line systems that process personal data, security is of vital importance. Premex Total will incorporate all the necessary features to ensure that your data, and that of your clients, is totally secure.
