ABOUT US

WHO WE ARE

Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims. Working with a national panel of medical experts, Premex Services is proud to be a MedCo Tier 1 agency. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality.

We understand your cases may sometimes be more complex, or your clients may need rehabilitation. Why not check out our other group medico-legal brand, Premex+ and 3d Rehabilitation?

  • Premex+

    Premex

    Premex+ is a specialist service designed to deliver high quality medico-legal reports for Serious Injury cases, Clinical Negligence claims, Industrial Disease and other Complex Cases.

    Visit their website

  • 3d Rehabilitation

    3d Rehabilitation partner with the UK’s leading treatment providers to aid in the recovery and rehabilitation of injured parties offering them with access to the most appropriate services whether that be screening, diagnostic, physiotherapy or psychological.

    Visit their website

WHAT OUR CUSTOMERS SAY ABOUT US

We're proud of the service that we offer, but don't just take our word for it. Below are some of the responses we've had from our customers:

Premex provide reliable turnaround from appointment to report. They are helpful at answering queries and reliable at getting back to us if the issue cannot be dealt with on the first phone call. No cases seem to slip through the net as with other medical agencies. Premex are adaptable to which experts we want (or don't want) on our list of potential providers. I wouldn’t hesitate to recommend Premex as they are the best medical agency we have used and as a result of MedCo we have used them a lot.

Laura Nabozny, Partner , Morrish Solicitors LLP

We chose to use Premex as they have an excellent reputation within the industry which is further supported by the friendly and efficient staff who go out of their way to assist and are always polite. From MedCo reports to Premex +, the service provided is seamless. Staff appear to be well trained and they understand the industry and the requirements of instructing solicitors. Reports are received within SLAs and nominations are received swiftly. Staff react well to non-standard requests and go out of their way to accommodate our requests in relation to instructing a specific expert nationwide. Premex has an excellent reputation within the industry and provide an efficient service with polite, articulate staff who go out of their way to assist. My account manager is always on hand to respond to any queries, no matter how trivial. I wouldn’t hesitate to recommend Premex as I know they will not let us down. The service they deliver reflects upon my business also and I have previously had to apologise to my clients for the poor service provided by other agencies, which in turn reflects badly upon Virtus Law Ltd. Premex is a big organisation but has a personal touch. Keep up the good work!

Rossanna Schurink, Principal Solicitor, Virtus Law

Premex Services offers an unrivalled depth and range of experts. Overall and compared to other medico-legal agencies, the service is very good. There have been some challenges with unresponsive experts but I have been impressed with the ability to recruit specific experts I have wished to instruct. I wouldn’t hesitate to recommend Premex. It is as much about having a friendly and dedicated customer service team for when things go wrong, as an efficient service when things go smoothly. Premex have always stepped up to the plate when we have something bespoke or urgent and that is a sign of an excellent service rather than just a good one.

Tristan Holdom, Head of Personal Injury, Tollers Solicitors