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MedCo – Frequently Asked Questions

On Monday 6th April there will be changes to the CPR and the Pre-Action Protocol for Low Value PI Claims in RTA (RTA Protocol) .  These changes include the introduction of the MedCo Portal which must be used for sourcing all initial medical reports in soft tissue injury claims brought under the RTA Protocol where the CNF is submitted on or after 6th April 2015.

By now you should have registered for MedCo. Once you are in a position to procure a medico-legal report, you must login to MedCo and either choose a Medical Reporting Organisation (MRO) or a Medical Expert from a randomly generated list. If you select an MRO, MedCo will generate a random list which will include one high volume national MRO and six regional MROs. Both Premex and its sister company, UK Independent Medical (UKIM), are registered as high volume national MROs.  

Please click here for our guide to MedCo and a series of FAQs. 

If you have any questions about the MedCo portal or would like to start using Premex please get in touch at  or call 01204 478 300.