We reveal the latest enhancement to Vu our online appointment management system which is used by both medical experts and customers The new feature allows Vu medical experts to access and view medical records associated with their cases online, reduce delays and improve productivity.
At the heart of Premex's commitment to technical innovation is a drive to improve customer service at every stage in the medical reporting process.
We think it's important to recognise the role of our supply chain in that commitment, because with better service delivery from our expert panel, instructing parties can benefit too.
So we've introduced a new enhancement for the expert panel to help make our online nomination, instruction and appointment portal Vu work even better. As you know, more than 4500 experts upload their availability online to give you real time appointment availability and we continually enhance the Vu platform to make it easy for both customers and supply chain to transact with us.
'Doc Vu' the latest feature to Vu allows medical experts to access and view medical records associated with their cases online prior to the appointment. This will remove email and postal delays and will allow us reduce our case lifecycles.
We continually look at ways to improve Vu and are developing new features to our existing service to ensure it is efficient and user friendly for our customers.