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MOJ TRIES TOUGH LOVE AND EMPATHY

Claimant professionals experienced a moment of reprieve when news broke that Whitehall's response to the whiplash consultation would be delayed 'till Autumn. But how did justice Minister Helen Grant's 'I feel your pain' statement go down in the market? 

For many in politics looking to gauge public opinion beyond the polls, the first port of call is often the comment boxes beneath tabloid news stories. So when Justice Minister Helen Grant was quoted at the Modern Law conference in early May as 'hearing the pain' of personal injury professionals, one has to look no further than those self-same rant-boxes beneath reports in the legal trade press. 

With the news breaking 24 hours before the Conservatives received a 'wake up call' at the Local Elections, some readers of the Law Society Gazette clearly prayed for a landslide, while Ms Grant's attempt at empathising with the profession she shared for 23 years clearly rubbed some up the wrong way: "Her words are meaningless and I don't know how she managed to survive in private practice…" said John59. 

Significantly stronger vitriol was reserved for her boss, Chris Grayling. "Sadly I think Mr Grayling will walk into a very well paid job on the board of Aviva, Admiral, RSA or the ABI (or possibly at all of them)," declared Martyn Brown."They are probably commissioning a bust of him as we speak." 

Tough as it is to find solutions or optimism within a frustrated market, Premextra gives thanks to those reaching for a light-hearted response. Anotherfinemess penned a sumptuous, multi-layered analogy, illustrating that sense of futility felt by many within the industry, while including a cheeky reference to the insurance most irritating brand icon, all in two simple sentences:"In any event we are just two bald men arguing over a comb. The decision has been made and, just like Michael Winner's house, there is only one winner, and it's not us."