Client Vu is an online portal specifically designed for injured parties, enabling simple confirmation, cancellation or rearrangement* of their appointments.
Clients are introduced to Client Vu with their initial appointment letter, on which they receive details of a secure authentication code to enter the system. They will also receive text message reminder alerts prior to the appointment. Customers will be notified of any changes made to the client's appointment.
The portal benefits clients, medical practitioners and customers by improving attendance at medical appointments and supporting clients through their journey with better access to information and a straightforward process.
- Improves the client journey
- Instant access to real time appointment information
- Clients attend the most convenient appointment
- Reduction in non-attendances
*The rearrange option is only available on Vu General Practitioner or Orthopaedic Consultant cases. Client Vu is available on all case types apart from Premex+, home visits, hospital visits and prison visits.
Do you have an appointment?
Please click here to login to Client Vu to re-arrange or confirm your Premex appointment.